Healthcare

Transform your caregiving workforce

For too long, traditional talent management has failed to address the persistent challenges of high staff turnover, risk, and escalating costs in the caregiving sector. PointLeader offers a new approach. By applying evidence-based human skills solutions, we deliver a proven foundation for managing staff that leads to measurable improvements in patient outcomes and operational efficiency.

Learn more about how PointLeader’s Solutions can help solve your unique staffing challenges.

Select Top Talent

Improving Patient Care

Improving Outcomes

Rewarding Efforts

Solving Staffing Issues with Evidence-Based Staffing Decisions

Evidence-based talent management uses the scientific method to combine the best available data with real-world caregiving insights. This powerful approach allows organizations to make staffing decisions that are scientifically tied to patient needs and business outcomes.

Data-Driven Decisions: We use quantitative data and scientific research to inform every staffing strategy.
Frontline Experience: Our models are continuously refined with insights from frontline caregivers to ensure relevance and accuracy.
Outcome-Oriented: The goal is to develop a workforce that directly improves patient care, team morale, and operational objectives.

Our scientifically rigorous process began with a meta-analysis of 121 peer-reviewed studies, which helped us define the core competencies crucial for caregiver success, along with continuous assessment of real-world results from our customers.

Identify Top Caregiving Talent with Confidence

The PointLeader Potential Assessment (PPA) for caregivers is a direct result of our extensive research and over a decade of field experience deploying, analyzing, and improving each assessment item.

Key Features of the PPA:

Quick Setup: Start making better hiring and promotion decisions within 2 weeks.
Evaluate Core Competencies: The PPA scientifically assesses ten core human skills that are scientifically proven to predict caregiving behaviors.
Fair and Unbiased: The assessment has no intrinsic adverse impact and is a reliable predictor of performance across all scenarios.
Quick and Affordable: The PPA takes less than 20 minutes to administer and is an affordable solution for any organization.
Actionable Insights: Custom reports provide objective and legally defensible information for staffing decisions, leadership development, and career pathing.
Legally Defensible: Validated under the Standards for Educational and Psychological Testing and EEOC Uniform Guidelines

Measurable Impact, Proven Success

Our research confirms that changing employee characteristics through attraction, selection, attrition, and replacement significantly improves outcomes of caregiving in 90% of cases.

High-Fit Caregivers:

Cost Savings: One nursing home saw an 80% reduction in workers’ compensation claims and lost time from accidents per employee.
Improved Performance: High-fit caregivers rated 48% higher on annual performance than historical averages.

Low-Fit Caregivers:

High Risk: They are 82% more likely to quit within 30 days, have accidents, break rules, or abuse residents.
Lower Quality: Consistently rate lower on quality of care and are less likely to contribute to process improvements or customer service.

Probability of costs for a High Fit vs Low Fit employee

There is a dramatic difference in workplace risk between High Fit and Low Fit employees. As shown, employees who are a strong fit for their roles present significantly lower probabilities of negative outcomes across every measured category—including turnover, errors, theft, safety violations, and abuse of residents. For example, turnover risk drops from 75% with low-fit employees to just 10% with high-fit employees, while safety violations fall from 60% to 5%. These reductions illustrate the powerful impact of strong employee fit on organizational safety, performance, and overall reliability.

Build a Reliable Care Team

Ready to improve quality and profitability through your people?

Schedule your free consultation with one of our workforce scientists.

Let’s review your priorities and show how our healthcare suite can reduce turnover, elevate performance, and strengthen leadership.

Download our research on Talent Management in Care Facilities